Learning Core Sessions / Three Learning Sessions

Learning Core 1

Tips, Tools & Tricks

  • How Members can save time
  • How Members can improve accuracy
  • How Members can maximize their use of an CTI solution
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Learning Core 2

Thriving in a Crisis

  • Follows the Community Heroes presentation
  • Sessions in this learning core will focus on how an CTI solution can help a Member address needs during a crisis
  • Local Crises, regional (i.e. storm), or national (i.e. Covid-19)
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Learning Core 3

Best Practices

  • Get the most out of an CTI solution and ensure quality operations
  • Understand the BPR process
  • Learn how to implement or integrate software releases in your organization
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